Title

Redesigning Automated Legal Guidance

Authors

Joshua Blank
Leigh Osofsky

Document Type

Online Essay

Publication Date

9-6-2022

Description

Agencies should take care when using chatbots, virtual assistants, and preset menus to share legal information.

Keywords

Process, ACUS, Administrative Conference of the United States, automated guidance tools, Automation, legal guidance

Recommended Citation

Blank, Joshua and Osofsky, Leigh, "Redesigning Automated Legal Guidance" (2022). The Regulatory Review - Opinion. 18.
https://scholarship.law.upenn.edu/regreview-opinion/18