Title

Improving the Quality of Mass Justice

Authors

Daniel E. Ho
David Marcus
Gerald K. Ray

Document Type

Online Essay

Publication Date

5-23-2022

Description

Agencies need to pursue systematic efforts to provide quality assurance in their adjudicatory processes.

Keywords

Process, ACUS, Agency Adjudication, data governance, Decisionmaking, quality assurance

Recommended Citation

Ho, Daniel E.; Marcus, David; and Ray, Gerald K., "Improving the Quality of Mass Justice" (2022). The Regulatory Review - Opinion. 53.
https://scholarship.law.upenn.edu/regreview-opinion/53